30 Day Money Back
We are sure you will be happy with the products we sell. Because of this we offer our customers a 30 refund on items purchased.
Simply return an item within 30 days of purchase for your money back. Item must be returned complete in unopened, undamaged in original packaging. A re-stocking fee of 10% will apply. Cost of return freight is at your expense and any costs for original shipment will not be refunded. Refunds may take up to 30 days. Items must be returned in original undamaged packaging.
Animals at Home Refunds Policy
If you recieve an item which is faulty or damage we can either replace the item or we can return your money back to you. You will need to send the item back to us.
If you decide to get the same items again you will need to pay for postage back to us for that item. We will then order the item in if we currently do not have it in stock and send it out to you once we have recieved. We will cover the postage back to you for that item.
If the item is faulty or damaged you would like a refund you will need to send this item back to us. Postage will be paid by the customer.